Privacy and Legal Terms
Read our Privacy Policy
Access to and use of the housecomfortpt website confers the status of User upon the website visitor and implies the User’s full and unreserved acceptance of this Privacy Policy. House Comfort reserves the right to amend these terms without prior notice. We therefore recommend that you consult this page regularly to keep up to date.
Use of the Website
This website is intended solely for your personal use. Its modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation, whether for commercial or non-commercial purposes, are prohibited. All intellectual property rights in the website and its contents are owned by House Comfort, unless expressly stated otherwise. House Comfort grants you only a limited, non-exclusive and non-transferable licence to view or print the content of the website for your personal, non-commercial use only. You agree not to use this website for any illegal or prohibited purposes.
Data Processing
House Comfort may collect personal information from users of its website via the relevant forms or through participation in the company’s promotions or surveys. All personal information collected will be used to help the User:
Improve their user experience;
Send newsletters;
Respond to their queries and enquiries.
House Comfort declares that all personal information provided by its customers during registration, ordering and/or payment on housecomfort.pt will be processed in accordance with the Personal Data Protection Act of 26 October 1998 (Law No. 67/98), in order to ensure the security and integrity of the personal data it processes, and to prevent its loss, alteration and/or access by unauthorised third parties. House Comfort expressly informs and guarantees Users that their personal data will under no circumstances be disclosed to third parties and that, in the event of any disclosure of personal data, the express, informed and unambiguous consent of the data subjects would be sought in advance.
Use of Cookies
In order to provide a better user experience, House Comfort, either directly or through a third party contracted to provide measurement services, may use cookies (text files that are stored by the website’s server on the customer’s hard drive). Cookies allow us to store information about your browsing behaviour and preferences, such as:
Remembering your progress on the website;
Ensuring your connection is secure;
Ensuring the website is displayed consistently;
Improving the website’s performance by reducing the number of page loads;
Allowing you to share and like content on social media.
Temporary cookies are not linked to any personally identifiable information about you. If you do not allow our website to use cookies, some pages and features will not work as expected. In any case, you can limit or restrict the acceptance of cookies via your browser settings.
Links to Third-Party Websites
The housecomfort.pt website may contain links to other websites with different privacy policies. In this regard, House Comfort accepts no responsibility for the content or practices of the websites to which these links lead. We recommend that users of our website read the privacy policy of any website they may access via the housecomfort.pt website.
Disputes
In the event of online disputes, consumers may use the online alternative dispute resolution platform set up by the European Commission, which can be accessed via the following link: webgate.ec.europa.eu. Alternative Dispute Resolution (ADR) body:
Lisbon Consumer Dispute Arbitration Centre www.centroarbitragemlisboa.pt
Vale do Ave Consumer Dispute Arbitration Centre/Arbitration Tribunal www.triave.pt
CIAB – Centre for Consumer Information, Mediation and Arbitration (Consumer Arbitration Tribunal) www.ciab.pt
CNIACC – National Centre for Information and Arbitration of Consumer Disputes www.arbitragemdeconsumo.org
Coimbra District Centre for Arbitration of Consumer Disputes www.centrodearbitragemdecoimbra.com
Algarve Centre for Information, Mediation and Arbitration of Consumer Disputes www.consumoalgarve.pt
Porto Centre for Consumer Information and Arbitration www.cicap.pt
Final Provisions
In the event of a breach of these Terms and Conditions, House Comfort reserves the right to take any and all legal action available to it. Furthermore, House Comfort reserves the right, at its sole discretion, to terminate access to or use of the Website, with or without notice to the User. The Terms and Conditions of use of the Website are governed by the laws of Portugal. If any provision herein is deemed unlawful, void or for any reason unenforceable, that provision shall be deemed severed or reduced to the extent permitted by law, without affecting the validity and enforceability of the remaining provisions.
